FAQ’s

FAQ's

Weddings

GETTING IN TOUCH & COMMUNICATIONS

We’re available by phone and email. No matter what your choice of contact, we love collaborating with you and hearing about your vision for your special day – we get very excited about it! Regardless, we know life is busy – and especially when organising a wedding – so if you don’t have time for a call, you are more than welcome to drop us a line via email.

Once we have confirmed our availability, we will organise a face to face consultation at our studio.

 Following your consultation, we’ll
get back to you with a personalised quote and floral guide. A 30% deposit is then made to
confirm your wedding date, and we begin the evolving creative process with you.

Please allow 1- 1.5 hours for the initial consultation.

During the consultation is where we really get creative,
discussing the special details such as your styling items, linen, dress, bridesmaid’s
dresses, guys’ suits… you name it. We adore working in partnership with you
to create your ideal aesthetic and vibe!

While you can absolutely get in touch with us at any point in the process, you might also find it useful to have some inspiration. Think about style, vibe, colours and flower types, perhaps even creating a mood board (with an app like Pinterest) to help get your creative juices flowering. Regardless, there’s absolutely no need for doing any of this. Come with the seed of an idea, and we’re the experts in helping you develop it from there, completely hassle-free.

Planning, Time & Logistics

From advance reservations to last-minute enquiries, contact our friendly team anytime to check our availability. As a general guide, we recommend being in touch as soon as you have your date locked-in and venue/ceremony booking confirmed.

As you might imagine, there are some times of year that are busier than most. We suggest getting in touch with us once you’ve confirmed your date, venue and ceremony location. In general, the most popular months are February to April and November to December.

Like all of us, Christmas and New Year is an important time for our team to spend with family and friends. While we usually plan to take approximately two to three weeks off between Christmas and New Year, please contact us for specific availability.

There’s no limit to what we’ll do to make your day perfect. We simply take into consideration information such as the location, venue access, how many staff will be needed, and the time we need to be onsite for in order to provide you with a cost estimate and breakdown.
Where can we see examples of weddings you’ve done?

* Destination weddings 50kms from our studio minimum investment of $15,000

We love sharing our work with you! Head to our instagram page to view all our latest.

As experienced experts in our field, we can happily suggest how to best utilise your budget. At the end of the day, you have thousands of options and we’re here to help you discover them. 

Within your budget, there are lots of variations available. You could, for example, commission beautiful ceiling installations as large feature pieces with small, specimen florals for the guest tables below, or choose to allocate more budget to the bridal party’s florals and guest tables. We can also recommend where best to position the florals to really nail that impact.

Depending on the type of flower or colour variety, sometimes we have orders in four weeks in advance. We will always have our orders in a minimum 14 days before the wedding.

A 30% deposit locks in and confirms your booking with us. The balance can be paid in instalments with the total balance being due 14 days prior to your wedding.

Floral Section

Flowers are a product of nature and the costs of flowers change with the seasons, as well as in high-demand periods (e.g. Valentine’s Day). The cost of flowers in winter months is also slightly higher due to the general running costs of hot houses. Regardless of changing markets, we always endeavour to offer you the best possible value for money.

We source many of our flowers locally and love supporting our local growers when it comes to designing wedding displays. It’s also our job to get you the colours, varieties and qualities necessary to make your day perfect, which is why we source a wide range of flowers from throughout the world including Taiwan, Ecuador, Holland, Thailand, New Zealand, and more.

No matter what their location, we are super-selective with our suppliers, ensuring that the farms from which flowers are sourced have the highest possible standards in terms of employee care, sustainability, quality and reliability. If you’re interested in creating a beautiful, local-only display, drop us a line!

As florists, one of the trickiest elements of our job (would you believe!) is managing, well, the flower. We are constantly asking questions like will they open in time? Will the weather be hot? What if it’s windy? What if there’s a storm? As a product of nature, flowers have their own minds when it comes to blooming or coming into season.

While changing weather conditions often mean that seasonal availability is out of our control, one thing is for certain: you can trust our incredible team – all with many years’ of combined experience – to find you the perfect substitute. We’re so creative and caring with our clients, that often the solution turns out better than the one planned!

We specialise in finding beautiful, creative and absolutely stunning replacements. Trust us!

The favourites are roses, peony roses, hydrangeas, orchids, tulips, sweet pea, ranunculas, dahlias, and garden roses. Really, though, you can choose anything!

Your wedding is likely one of the most significant days of your life, and at the end of the day, you get what you pay for in terms of time, effort, care, quality and love. We take pride in providing premium quality flowers and style. Your flowers are cared for, conditioned and prepped sometimes 14 days before the wedding to ensure that they open perfectly for your special day. We’re often at the flower market from 2.30am to collect specific blooms, running around to find those extra little elements that we know you will love. Sometimes, we create until well into the evening, even after a market run.

Your wedding bouquet, for example, can often take up to three hours to complete. We ensure it looks perfect from every angle, each floral piece customised and thoughtfully and created to a recipe. Every stem is thought about and arranged to perfect. We then condition the flowers, prep the blooms and pull it all together. When it comes to making your roses look fluffy and frilly, we hand-prep them with a technique called reflexing which involves the manipulation of each individual petal until the rose bloom resembles a large, full and fluffy traditional rose shape. This technique can take approximately 40 seconds per rose, and when reflexing over 1,000 roses for a wedding, that involves a great deal of time and care, which we wouldn’t have any other way.

We work with a very select number of suppliers and growers with whom we’ve developed very special relationships over many years. We purchase only the best quality from both local and imported suppliers. Our main flower market days are Tuesday, Thursday and Saturdays.

How we work

Oh, yes, and we love it too! At Ivy & Eve, we’re incredibly proud to work with some of Melbourne’s most renowned and elite stylists. If you choose to work with you own choice of professional stylist, they will contact us with your floral brief and we’ll work together to create your designs.

As we offer bespoke florals that are customised to your needs and requirements, we don’t offer set package fees. Your vision is our passion, and we love working with you to bring it to life. Regardless, we can happily offer you a general estimate of costs – get in touch with us to find out more.

Absolutely. We love site visits. We can organise this directly with your venue manager, with you or we can visit solo. This helps us get an eye for matching your arrangements to the venue context, letting the ideas for arrangements, ceiling installations and larger feature pieces flow! Sometimes, we’ll already be familiar with your wedding venue and can walk you through our experience elements that work particularly well for the space.

Of course. We take pride in taking care of everything to do with your florals so you don’t have to lift another finger. We deliver your bridal flowers to you and the buttonholes to the guys. We’ll make set-up and bump-out at your ceremony and reception a breeze – leave it to us!

Favourite terms of those in the events and performance industries, ‘bump-in’ and ‘bump-out’ describe the set-up/delivery and pack-up of your flowers. Most venues allow a two-hour bump-in window for us to set up. Bump-in costs can vary from $250-1500+ depending on requirements.

Bump-out is when our team returns at the end of the wedding to remove and collect the hire styling items such as vases, candles and structures (e.g. ceiling installations). Most venues allow one to one-and-a-half hours to bump out. Bump-out is generally at the end of the wedding night but in some cases we can also organise an alternative day. Bump-out costs vary from $250-850+ depending on requirements.

Absolutely. At your final meeting, we’ll discuss every aspect of the day’s logistics, ensuring that your flowers are delivered at the desired time and location where you both are getting ready. We recommend having your flowers arrive before your photographer so they can capture the beauty when they arrive!

Yes,! We love to see flowers going home to be enjoyed post-wedding. We can include this service as part of your bump-out costs.

Absolutely. If the specific details of your day allow it, we love seeing the florals be reused! Chat with us about possibilities when it comes to transporting and re-setting your florals between locations.

Absolutely! Generally, this would be available 3-4 weeks before the wedding and at an additional cost. While due to seasonal availability we can’t guarantee that the mock-up will be an exact replica of your order on the day, we’ll do our very best to create what you like and meet your expectations.

We have a large range of glassware vases, candle votives, LED candles, table stands, structures for ceremonies, ceiling structure frames, and more. Talk to us about what you need.

What if

It would be devastating for you to have to cancel your wedding, and also very for us too. In the case that you must, our policy is below:

  • 10% cancellation fee will apply to events cancelled (excluding payment processing fee for credit card payments)
  • 30% cancellation fee applies (forfeit of deposit) to events cancelled within 120 days of confirmed date
  • 50% cancellation fee applies (forfeit of 30% deposit + additional 20% will be charged) to events cancelled within 30 days of confirmed date
  • 100% cancellation fee applies to events cancelled within 14 days of confirmed date

Given recent circumstances, we’ll be with you every step of the way if you need to postpone. Our policy is below:

  • 30% postponement fee applies to events postponed within 120 days of the confirmed date (deposit will be withheld and transferred to new date)
  • 50% postponement fee applies (30% deposit + additional 20%) to events postponed within 60 Days of the confirmed date (deposit + additional payment will be withheld and transferred to new date)
  • 50% postponement fee applies (deposit + 20% additional payment) to events postponed within 14 Days of the confirmed date (deposit + additional payment will be withheld and transferred to new date)

Please note that all flowers that have been pre-ordered and purchased will be charged accordingly.

If that pesky thermometer hits the roof, we’ll do everything we can to keep your flowers looking their best. Being a product of nature, there’s every chance that like us, on a hot day, your flowers will also feel the pressure.

We have a lot of experience and when it comes to the care and maintenance of your blooms, and can find solutions like storing them in a coolroom where possible, not setting the florals onto tables in the marquee until the last minute, and giving you and your bridesmaids a water source to keep your bouquets hydrated when they’re not being held. We’ll work with you to find a solution to every problem!

We’re super experienced in our work. Naturally, we understand that often arrangements need to evolve and change. We are flexible, adaptable and naturally personable, and communication is open at every step of the way. To keep stress and bay and so you don’t have to remember everything yourself, we organise a final meeting where we go over the details, finalise your requirements, and your exact no. of RSVPs. We’ll even liaise with your venue on your behalf. Easy! Take a load off.

Events & Functions

GETTING IN TOUCH & COMMUNICATIONS

We’re available by phone and email. No matter what your choice of contact, we love collaborating with you and hearing about your vision – we get very excited about it! Regardless, we know life is busy – and especially when organising an event – so if you don’t have time for a call, you are more than welcome to drop us a line via email.

Following your initial enquiry, we’ll be in touch to discuss your budget and estimated costs. Once you’re happy with the quote, the event date is booked in with a deposit. Then, the real fun begins: we create your own, personalised style guide and work with you each step of the way to achieve incredible florals with impact.

While you can absolutely get in touch with us at any point in the process, you might also find it useful to have some inspiration. Think about style, vibe, colours and flower types, perhaps even creating a mood board (with an app like Pinterest) to help get your creative juices flowering. Regardless, there’s absolutely no need for doing any of this. Come with the seed of an idea, and we’re the experts in helping you develop it from there, completely hassle-free.

Planning, Time & Logistics

We know the events industry well and understand that requirements can pop up at any time. From advance reservations to last-minute enquiries, contact our friendly team anytime to check our availability. As a general guide, we recommend being in touch as soon as you have your date locked-in and venue booking confirmed.

Sometimes, yes! Peak times can include Spring racing, corporate end-of-year celebrations, AGMS, Christmas parties, Grand Prix, birthdays, christenings, engagements, baby showers, and more. You’ll notice that many of these events take place year-round!

As every event is different, we take pride in customising a quote to meet your requirements and budget.

There’s no limit to what we’ll do to make your event perfect. We simply take into consideration information such as the location, venue access, how many staff will be needed, and the time we need to be onsite for in order to provide you with a cost estimate and breakdown.

A 30% deposit locks in and confirms your date. The balance is due the week of the event.

Floral Selection

Flowers are a product of nature and the costs of flowers change with the seasons, as well as in high-demand periods (e.g. Valentine’s Day). The cost of flowers in winter months is also slightly higher due to the general running costs of hot houses. Regardless of changing markets, we always endeavour to offer you the best possible value for money.

We source many of our flowers locally and love supporting our local growers when it comes to designing displays. It’s also our job to get you the colours, varieties and qualities necessary to make your day perfect, which is why we source a wide range of flowers from throughout the world including Taiwan, Ecuador, Holland, Thailand, New Zealand, and more.

No matter what their location, we are super-selective with our suppliers, ensuring that the farms from which flowers are sourced have the highest possible standards in terms of employee care, sustainability, quality and reliability. If you’re interested in creating a beautiful, local-only display, drop us a line!

We work with a very select number of suppliers and growers with whom we’ve developed very special relationships over many years. We purchase only the best quality from both local and imported suppliers. Our main flower market days are Tuesday, Thursday and Saturdays.

As florists, one of the trickiest elements of our job (would you believe!) is managing, well, the flower. We are constantly asking questions like will they open in time? Will the weather be hot? What if it’s windy? What if there’s a storm? As a product of nature, flowers have their own minds when it comes to blooming or coming into season.

While changing weather conditions often mean that seasonal availability is out of our control, one thing is for certain: you can trust our incredible team – all with many years’ of combined experience – to find you the perfect substitute. We’re so creative and caring with our clients, that often the solution turns out better than the one planned!

We specialise in finding beautiful, creative and absolutely stunning replacements. Trust us!

How we work

Oh, yes, and we love it too! At Ivy & Eve, we’re incredibly proud to work with some of Melbourne’s most renowned and elite stylists. If you choose to work with your own choice of professional stylist, they will contact us with your floral brief and we’ll work together to create your designs.

Absolutely. We love site visits. We can organise this directly with your venue manager, with you or we can visit solo. This helps us get an eye for matching your arrangements to the venue context, letting the ideas for arrangements, feature installations and larger feature pieces flow! Sometimes, we’ll already be familiar with your venue and can walk you through our experience elements that work particularly well for the space.

Absolutely. We take care of everything to do with your florals. We can deliver, set-up and bump-out. Take a load off and let us take responsibility for it all!

Favourite terms of those in the events and performance industries, ‘bump-in’ and ‘bump-out’ describe the set-up/delivery and pack-up of your flowers. Most venues allow a two-hour bump-in window for us to set up. Bump-in costs can vary from $120-1500+ depending on requirements.

Bump-out is when our team returns at the end of the wedding to remove and collect the hire styling items such as vases, candles and structures (e.g. ceiling installations). Most venues allow one to one-and-a-half hours to bump out. Bump-out is generally at the end of the event, but in some cases we can also organise an alternative day. Bump-out costs vary from $120-850+ depending on requirements.

Yes,! We love to see flowers going home to be enjoyed post-wedding. We can include this service as part of your bump-out costs.

As absolute experts in our products and field, we can discuss with you the best-suited design options for longevity of your florals. We can also factor into your quote the cost of any labour and additional florals to replenish the designs over a period of time.

We have a large range of glassware vases, candle votives, LED candles, table stands, structures, frames, and more. Talk to us about what you need.

Absolutely. We’ll work with you at every stage of the process to ensure that your flowers are delivered at the desired time and location.

What if

It would be devastating for you to have to cancel your event, and also for us too. In the case that you must, our policy is below:

  • 10% cancellation fee will apply to events cancelled (excluding payment processing fee for credit card payments)
  • 30% cancellation fee applies (forfeit of deposit) to events cancelled within 120 days of confirmed date
  • 50% cancellation fee applies (forfeit of 30% deposit + additional 20% will be charged) to events cancelled within 30 days of confirmed date
  • 100% cancellation fee applies to events cancelled within 14 days of confirmed date

Given recent circumstances, we’ll be with you every step of the way if you need to postpone. Our policy is below:

  • 30% postponement fee applies to events postponed within 120 days of the confirmed date (deposit will be withheld and transferred to new date)
  • 50% postponement fee applies (30% deposit + additional 20%) to events postponed within 60 Days of the confirmed date (deposit + additional payment will be withheld and transferred to new date)
  • 50% postponement fee applies (deposit + 20% additional payment) to events postponed within 14 Days of the confirmed date (deposit + additional payment will be withheld and transferred to new date)

Please note that all flowers that have been pre-ordered and purchased will be charged accordingly.

If that pesky thermometer hits the roof, we’ll do everything we can to keep your flowers looking their best. Being a product of nature, there’s every chance that like us, on a hot day, your flowers will also feel the pressure.

We have a lot of experience and when it comes to the care and maintenance of your blooms, and can find solutions like storing them in a coolroom where possible, not setting the florals onto tables in the marquee until the last minute, and giving you a water source to keep your flowers hydrated. We’ll work with you to find a solution to every problem!

No worries whatsoever. Luckily, you’re choosing to work with the most able, creative and hassle-free team on offer! Let us take the reins. To begin, it’s helpful to know the high-level details of the event so we can help you choose and design an appropriate colour theme and style.

We’ll also draw inspiration from the venue and/or location to make sure you obtain a complete and very consistent-feeling impression that compliments the profile of your guests.

Other

We love sharing our work with you! Head to our instagram page to view all our latest.

Office & House Flowers

GETTING IN TOUCH & COMMUNICATIONS

Simply reach out online via our contact form. Provide your details and we’ll be in touch as soon as we can.

Planning & Timing

Our main delivery days are Monday and Wednesday. Get in touch to discuss your options.

In general, we aim to have the flowers delivered before midday on Mondays and Wednesday. We can also try our very best to accommodate early morning requests. We encourage you to provide us with access using a swipe card or key so our team can set-up and have your florals in place before staff arrive.

While costs will vary depending on requirements and conditions, small medium florals start from $120/week + delivery with large foyer entrance arrangements from $350/week + delivery.

Our team is made up of complete professionals. We can remove the old display and replace it with a new one, completely hassle-free. We’ll remove any mess and wipe the bench to ensure no spills on the floor. provide a smooth and easy deliver we recommend supplying us with a key or access card to access the building or office.

What are your payment terms, and can we set up an account?

Floral Selection

The flowers we select for you will last for 5-7days – sometimes longer!

We thoughtfully create a different floral design and colour palette, and flower varieties will rotate each week to ensure a different and interesting arrangement of interest. We also provide the vases and these can be put on rotation also. We record what’s supplied each week, and love to hear your feedback on what you like and don’t like. We keep your feedback file so we can continue delivering you weekly displays that you adore!

We encourage your staff to take the florals out of the vase at the end of the week: Fridays if it is a Monday delivery, and Tuesdays if it is a Wednesday delivery. You might like to encourage your staff to take some home to enjoy. If you really want to get creative, try this: some businesses even do a raffle at the end of each week to auction off the arrangements to a lucky few!

Absolutely! The person/staff ordering the flowers must be listed as a nominated person on our credit application form. You can make changes to this at any time by contacting us to update your details. A purchase order and/or reference number for the order is preferred.

Other

We thoughtfully create a different floral design and colour palette, and flower varieties will rotate each week to ensure a different and interesting arrangement of interest. We also provide the vases and these can be put on rotation also. We record what’s supplied each week, and love to hear your feedback on what you like and don’t like. We keep your feedback file so we can continue delivering you weekly displays that you adore!

We encourage your staff to take the florals out of the vase at the end of the week: Fridays if it is a Monday delivery, and Tuesdays if it is a Wednesday delivery. You might like to encourage your staff to take some home to enjoy. If you really want to get creative, try this: some businesses even do a raffle at the end of each week to auction off the arrangements to a lucky few!

Absolutely! The person/staff ordering the flowers must be listed as a nominated person on our credit application form. You can make changes to this at any time by contacting us to update your details. A purchase order and/or reference number for the order is preferred.

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